Privacy Policy

1. Introduction

Lokamalayali.com ("we", "our", or "us") is committed to protecting the privacy of our users and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, billing details, and any information you voluntarily provide.
• Payment Information: Payment details are securely processed through Razorpay. We do not store debit/credit card information on our servers.
• Technical Data: IP address, browser type, device details, operating system, and usage behavior.
• Cookies & Tracking: We may use cookies and analytics tools to improve website functionality.

3. How We Use Your Information

Your information may be used for the following purposes:

• To process transactions and payments securely
• To provide and improve our services
• To communicate updates, offers, or service-related notifications
• To prevent fraud and unauthorized access
• To comply with legal obligations

4. Payment Processing (Razorpay)

We use Razorpay as our authorized payment gateway provider. All payment transactions are encrypted and processed securely in accordance with PCI-DSS standards. Lokamalayali.com does not collect or store your card details. Razorpay’s privacy practices apply to payment data processing.

5. Data Sharing and Disclosure

We do not sell or rent personal data. However, we may share information:

• With payment service providers (Razorpay)
• With legal authorities if required by law
• With service providers assisting website operations

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of internet transmission is 100% secure. We cannot guarantee absolute security.

7. User Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal limitations)
• Withdraw consent for marketing communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@lokamalayali.com